Gift Card Terms and Conditions


Terms and Conditions of Use

Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: Redeemable for merchandise or services at participating venues only; Not redeemable for cash and cannot be used for payment of credit or retailer accounts; Must be redeemed before expiry date shown on card; Will be void and may not be redeemed after expiry date; Cannot be reloaded; Is partially redeemable. The venue is not obliged to accept the use of this card on a sale of under $20. It is up to you to use the full value before expiry date. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. If purchase exceeds available card balance, you must make up difference with another payment method. You are liable for all transactions on your card except to extent to which there has been fraud or negligence by us or any of our employees. Check available card balance by calling 1300 55 33 80. In some cases fees may apply for the use of these cards, for details contact 1300 55 33 80. We reserve the right to change any terms contained in these Terms of Use at any time. Changes to Terms of Use will be available at federalgroup.com.au/gift-cards/.

How to use this gift card

Present this gift card at any participating venue. You can select any number of gifts up to the value of the card, or above the value – in which case you need to make up the difference with an alternate form of payment. The venue will then validate the gift card and process your purchase. The venue is not obliged to accept the use of this card on a sale of under $20. This gift card is partially redeemable. Within the card’s 3 year validity period, any available balance can be used for multiple purchases at any participating venue. However, any unused balance will not be refunded or credited on expiry. For more information or assistance with your GiftCard call the Help Desk on 1300 55 33 80.

To purchase your GiftCard

Simply call our Customer Contact Centre on 1800 420 555.

Redeem your GiftCard at the following venues